Top Honors Awarded to Interim HealthCare Franchisees
at Annual National Clinical Symposium
National In-Home Health Care Company Awards Franchisees for Superior Performance-
Sunrise, FL – October 17, 2014 – Interim HealthCare Inc
., the nation’s first and finest in home healthcare, senior care, hospice and health care staffing franchise, announced the recipients of the “National Quality Awards” for 2014 at their annual National Clinical Symposium meeting in Phoenix, AZ. The awards recognize Interim HealthCare offices for patient satisfaction as well as Medicare-certified offices for performance on Centers for Medicare and Medicaid Services (CMS) public measures of quality.
“We are very excited to award many of our franchisees for their leadership and superior performance,” said Kathleen Gilmartin, Interim HealthCare Inc. President & CEO. “We are especially grateful for their tenacity and commitment to the quality of the Interim HealthCare brand as well as to their patients.”
The awards were developed after the introduction of the CMS public measures in October 2003, a national government program that publishes the quality ratings of all Medicare-certified home health care agencies in the United States and to recognize the value of Interim HealthCare’s standardized monitoring of home care patient’s satisfaction.
“It’s an honor to recognize these franchisees with these awards as our appreciation for their work,” said Karen Carnes, Chief Clinical Officer at Interim HealthCare Inc. who presented the awards.
Congratulations to the following Interim HealthCare franchise offices for their achievements:
No Deficiency Surveys (Federal or State) from October 2013 to date
San Diego, CA
Ft. Wayne, IN
Green Bay, WI
New Port Richey, FL
The 2013 OCS HomeCare Elite: The OCS Home Care Elite represent the top 500 home care providers among the 11,000+ Medicare‐certified agencies in the US. These offices have achieved patient outcomes and financial performance that exceed established benchmarks.
New Boston, OH (Top 500: 12, 09, 08)
Rapid City, SD (NEW on the list this year)
Redding CA (Top 500: 12)
Greenville SC (Top 500: 12, 11, 10, 09, 08, 07, 06)
Somerset (Johnstown) PA (Top 500: 12, 08)
In addition to our Top 500 honorees, 29 Interim HealthCare Offices are Among Top 25% of Medicare Certified Home Health Agencies in Their Regions.
|Amarillo TX (12, 11, 10, 09, 08, 07, 06)
Blakely PA (12, 11, 09, 07, 06)
Bridgeport OH (NEW on the list this year)
Brownsville TX (12, 11, 10, 07, 06)
Cambridge OH (12, 11, 10)
Charlotte NC (12, 11, 10, 06)
Cincinnati, Oh (10, 09, 08, 07, 06)
Clovis NM (12, 11, 07, 06)
Collinsville VA (NEW on the list this year)
Covington LA (11, 10, 09, 08, 07, 06)
Dallas TX (NEW on the list this year)
Dickinson TX (NEW on the list this year)
Fresno CA (12, 11, 10, 09, 07, 06)
Granbury TX (12, 11, 10)
Hickory NC (10)
|Joliet IL (07)
Leawood (Kansas City) KS (12, 11, 10, 09, 08)
Merrillville IN (NEW on the list this year)
Morgantown WV (12, 11, 10, 09, 08, 07, 06)
Morristown TN (NEW on the list this year)
Omaha NE (12, 11, 10, 09, 08, 07)
Orlando FL (NEW on the list this year)
Pittsburgh PA (12, 11, 10)
Pueblo CO (11, 10, 09)
San Diego CA (12, 11, 10, 09, 08)
San Jose CA (11, 06)
Tucson AZ (06, 07)
Waco TX (06)
Wausau WI (12, 10, 09, 08, 07)
West Palm Beach FL (10, 09)
Client Satisfaction Category:
- Best Performance-Highest Overall Score on Interim Healthcare National Patient Satisfaction survey, YTD:
- Best performance in providing exceptional patient experience as measured by Center for Medicare and Medicaid Services in 2014 for three measures: Care of Patients, communication Between Providers and Patients, and Specific Care Issues.
- Best performance in providing exceptional patient experience as measured by Center for Medicare and Medicaid Services in 2013 for global question “What number (0-10)...rate your care from this agency?”
- Best performance in providing exceptional patient experience as measured by Center for Medicare and Medicaid Services in 2013 for global question “Would you recommend this agency to family/ friends?”
Galveston (Dickinson), TX
Home Health Quality Awards:
Over the Rainbow:
Outstanding Performance in Public Outcomes and Process Measures Home Health Compare, October 2011 - July 2014.
Kansas City, KS
San Diego, CA
Yellow Brick Road: Exceptional Performance in All Public Outcomes and Process Measures, Home Health Compare, October 2013 – July 2014.
Greenville, SC Cambridge, OH Waco, TX
Emerald Award Making Moves to Greatness- Superior Performance in Public Outcomes Measures, Home Health Compare, October 2013 – July 2014.
Waco, TX Clovis, NM
Emerald Award Making Moves to Greatness- Superior Performance in Public Process Measures, Home Health Compare, October 2013 – July 2014.
Greenville, SC Cambridge, OH San Diego, CA
Waco, TX Casper, WY Escondido, CA
Top 20% ADL- Walking, Transferring, Bathing - In the top 20% of all Medicare certified agencies across the country reported on Home Health Compare demonstrating improvement in activities of daily living
Top 20% Hospitalization In the top 20% of all Medicare certified agencies across the country reported on Home Health Compare exceeding the national average for demonstrating performance regarding hospitalization rates.
Sioux Falls, SD
Collinsville, VA Escondido, CA Galveston, TX
Hospice Quality Awards:
Quality Recognition-Hospice QAPI
Commitment to Quality-Hospice QAPI
Excellence Award:-Hospice QAPI
The office receiving the Hospice Visionary Leadership Award
for special recognition for clear vision, empowering relationships in the field and innovative action plan to increase their footprint across their communities to service more patients and families went to:
Hermanda Taylor, Atlanta, GA
The office receiving the Angel of Light Award
which honors the significant contribution of a hospice
program who gives back to the community and who exemplifies a Holistic spirit to meet the psychosocial and spiritual needs of the patients and families
Wichita, KS Leadership Group
About Interim HealthCare:
Interim HealthCare Inc., founded in 1966, is a leading national franchisor of home care, hospice and healthcare staffing. It is part of Caring Brands International which also includes UK-based Bluebird Care and Australia-based Just Better Care, both well-known franchise brands in their countries. With more than 530 franchise locations in seven countries Caring Brands International is a global health care leader.
Interim HealthCare in the United States is unique in combining the commitment of local ownership with the support of a national organization that develops innovative programs and quality standards that improve the delivery of service. Franchisees employ nurses, therapists, aides, companions and other healthcare professionals who provide 25 million hours of home care service to 190,000 people each year, meeting a variety of home health, senior care, hospice, palliative care, pediatric care and healthcare staffing needs. For more information or to locate an Interim HealthCare office, visit www.interimhealthcare.com