Interim HealthCare of

Norton Shores

We were honored to join our partners at CarePatrol on Fox 17's Morning Mix to discuss an important topic: why families should carefully & safely choose professional home care services.

During the segment, we shared why working with a professional home care agency can provide greater safety, accountability, and peace of mind than hiring caregivers through unverified online sources. While the interview was brief and only scratched the surface, there are several important advantages families receive when partnering with our professional agency:

✅ CHAP-accredited, full-service care with quick access to physician ordered medical services if needs change

✅ RN oversight on caregivers and regular client check-ins to help ensure quality care and client satisfaction

✅ Experienced caregivers who are background checked, drug screened, bonded, insured, and carefully matched to each client's unique needs

✅ GPS-tracked visits for added accountability and transparency

✅ Professional documentation and itemized billing, plus access to care notes through our secure online family portal

✅ Payroll, taxes, scheduling, and caregiver management handled by our local office team

✅ Reliable backup care when a regular caregiver is unavailable, along with 24/7 office support and up to 24/7 caregiver availability to ensure you can age in place safely wherever you call home

Choosing home care is an important decision, and families deserve the peace of mind that comes with professional oversight and support. If you're exploring care options for a loved one and would like personalized guidance, our team is here to help. Call us to learn more.

👉 Watch the Fox 17 Morning Mix segment using the link below.

Helping families make confident, informed care decisions every day. ❤️

Discharging Home? Choose The Team That Adapts With You.

Hospital systems, rehabilitation facilities, and physician offices trust Interim HealthCare of West Michigan because of our compassionate approach, thorough communication, quick startups, and ability to offer multiple levels of care under one roof. Our local care liaisons work closely with discharge planners, physicians, and families to ensure services are coordinated before discharge occurs—helping make the transition home as smooth and stress-free as possible.

We provide a full continuum of care, including caregiver services, personal care, companion care, respite care, dementia care, Alzheimer's care, skilled home health (RN, PT, OT, SLP, MSW, HHA), rehabilitation therapy, hospice care, and Veteran care services. As your needs change, your care can change with you.

One of the biggest concerns families have is, "What happens when I get home?" In many cases, caregiver services can begin the same day you discharge, with a trained caregiver ready to assist upon arrival home. Caregivers can provide short visits, up to around-the-clock 24/7 care! Skilled home health services are then coordinated to begin shortly after discharge, ensuring continued support and recovery with our clinical team.

Did you know? Michigan patients have the legal right to choose which home health or hospice agency receives their referral. Before discharge, talk with your care manager about your options and select the agency that best fits your goals, preferences, and care needs.

One trusted provider. Multiple care solutions. A safer transition home.

📞 Private duty care: call 616-575-0216 (Press 1). Skilled home healthcare: call 616-575-2928 to speak with our Intake Team and learn how we can support your recovery, independence, and peace of mind.

Supporting Families Living with Dementia & Alzheimer's

A dementia or Alzheimer's diagnosis can change everything—not just for the person diagnosed, but for the family members caring for them. If you're feeling overwhelmed, you're not alone.

Through Medicare's GUIDE (Guiding an Improved Dementia Experience) Program, eligible families can receive additional support, education, care coordination, and now up to $2,625 annually in respite care benefits.

How We Help

At Interim HealthCare, we make the process simple. Steps:

• Call us to be screened for GUIDE eligibility
• If eligible, we will connect you to our GUIDE partner to start the enrollment process, and coordinate a no-cost in-home assessment. If not eligible, we will inform you of all your other care options - we won't leave you hanging!
• Connect you to 24/7 care management support which provides education on dementia progression, communication strategies, fall prevention, wandering risks, and changing behavior
• Provide trusted respite care through our experienced caregivers. You get to choose the schedule that meets your families needs! 

Caring for the Caregiver

Family caregivers need support, too. The GUIDE Program helps you access the resources, education, and respite services you need to continue caring for your loved one while prioritizing your own well-being.

Whether your loved one is living with Alzheimer's disease, dementia, or another memory-related condition, we're here to help you navigate the journey with confidence.

📞 Call 231-629-4219 (Press 1) to learn more about GUIDE eligibility and dementia care support.

Healthcare professionals and discharge planners: Partner with us to connect patients and families to this valuable Medicare benefit. No one should return home without the support they need.

📧 [email protected]

Expert dementia care. Compassionate respite services. Peace of mind for the whole family. ❤️