Interim HealthCare Inc. Forges National Strategic Partnership with MissionCare Collective to Transform Workforce Retention and Elevate Patient Outcomes
SUNRISE, FL - Interim HealthCare Inc. , the nation’s leading franchise network offering the full continuum of care , today announced its designation of MissionCare Collective and its flagship product, CoachUp Care, as its national strategic partner for workforce retention. This significant collaboration addresses the industry's critical challenge of increasing employee turnover, aiming to deliver more consistent, high-quality care across diverse markets.
With over 300 locations nationwide, Interim HealthCare is proactively investing in innovative solutions to empower its franchise partners for sustainable success in workforce capacity and retention. Pilot programs utilizing CoachUp Care have already demonstrated remarkable results, showing a 30% increase in 90-day retention and a 60% reduction in unfilled shifts in select locations. These improvements directly translate to increased care delivery, enhanced continuity of care, and superior patient outcomes.
“Our franchise partners are achieving remarkable success, and our goal is to support them with innovations that meet the unique needs of each local market,” stated Rexanne Domico, President and CEO of Interim HealthCare. “We’ve seen transformational results in our pilot markets with the CoachUp Care platform, and now we’re scaling that success. This is about more than technology; it’s about rethinking how we support, engage, and retain our skilled workforce to meaningfully impact those we serve”.
As part of the national rollout, Interim HealthCare is making strategic investments in custom product enhancements for the CoachUp Care platform. These enhancements will provide franchisees with a robust suite of workforce tools, including social feeds, recognition programs, movement and wellness challenges, surveys, and advanced analytics capable of forecasting turnover risks. Notably, Interim HealthCare franchisees will actively participate in shaping the product roadmap, ensuring the tools continuously evolve with field needs.
“Partnering with a forward-thinking brand like Interim HealthCare will drive real change in care outcomes across the country,” commented Brandi Kurtyka, CEO of MissionCare Collective. “Together, we are creating a future where care professionals feel seen, supported, and empowered to deliver more care”.
Beyond supporting Interim HealthCare franchisees, this partnership extends to a collaboration between MissionCare Collective and Interim HealthCare with national payors. They will explore how increased retention directly impacts care quality and access. With 90-day retention emerging as a critical quality metric, this alliance aims to generate actionable insights that will benefit the entire home care industry.