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Home Care Services Ratings

At Interim HealthCare of Whiteville we understand that quality isn't measured by how many hours of service we provide but by how many lives we touch in a positive way. In every aspect of the care continuum we are dedicated to meeting the needs and exceeding the expectations of our home care patients and their family members.

As part of the care continuum we provide all patients and their families the opportunity to rate our services at least four times per year via our "How Are We Doing" surveys.

The completed surveys are gathered and compiled by our national office then bench marked against more than 300 other Interim HealthCare agencies nationwide. The feedback from our patients and their family members is an invaluable guide to helping us continually improve the care we provide. Below are just some of our patient/family ratings
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How Do Our North Carolina Home Care Professionals Rate?

Courteous
Interim HealthCare 94.9%
National Benchmark 94.1%
 
Knowledgeable
Interim HealthCare 90.1%
National Benchmark 88.1%

Would You Use Us Again?

Yes
Interim HealthCare 96.8%
National Benchmark 93.5%

 
Caring Attitude
Interim HealthCare 93.7%
National Benchmark 92.2%

Neat
Interim HealthCare 94.3%
National Benchmark 92.5%

Would You Recommend Us to a Friend?

Yes
Interim HealthCare 96.9%
National Benchmark 93.5%

 

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"Are they ok at home?"

At Interim HealthCare, we know what to look for when it comes to whether a loved one can remain safe and independent in their own home. This simple and free quiz can help guide you when making that important decision.

Take The Quiz Now

I thank Interim for the excellent services provided for my mother. The nurse, office staff, and home care persons have all been very helpful and professional. I appreciate their kindness. I am totally satisfied with Interim, especially my mothers NA. She is very pleasant, caring, and always professional. It's a pleasure having Interim in our home. -Daughter of TS
Daughter of TS

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