Check out some of our favorite testimonials from patients and clients!
We wanted to take this opportunity to share our experience with Interim Healthcare of Palm Beach. My husband required follow up Home Health care after a recent hospitalization. Interim has been top notch and exceeded our expectations in every area, Nursing, Physical and Occupational Therapy. Their staff were available immediately after returning home. Cyd, the RN, Max and John (PT/OT), performed the initial evaluations and arranged for the necessary services and supplies to begin the following day. Each was professional, knowledgeable, caring and considerate of my husband's specific needs. They explained the process, what we could expect and for how long. If we felt more was needed, they explained how to request it.
The Physical and Occupational Therapists Yola and Kaitlyn have been wonderful to work with. They are careful in adhering to infection control guidelines. They provide compassionate, individualized therapies best suited to what my husband needs to learn or practice, while accommodating the routine to his ability that day, since not every day feels the same for him. They've taught us how to return him to his former independence using the safest techniques of support.
We are both pleased to highly recommend this organization and staff to anyone looking for home health assistance. -Bonnie C.
I recently encountered a situation that I'm sure many of you can relate to: I was experiencing difficulty getting services that were covered under my healthcare plan, ordered by a specialist and my primary doctor, and approved by my insurance carrier. For more than two months, I was denied therapy that would help me walk again. I spoke to my insurance carrier so frequently that I was on a first name basis with a representative. I am generally a determined person, but I was beginning to lose hope. That's when things took an abrupt turn for the better.
I contacted Interim Healthcare of the Treasure Coast and was put in touch with Trell (Trellawney Christian). Suddenly, the tide turned. Trell worked with a representative from my insurance plan in a determined fashion. It took a little over a week, but it was like magic. I started to receive therapy again and I am making great progress. Granted, I lost a lot of time, but the team at Interim is getting me back on track. My first series of visits are over and normally I'd expect a break in therapy, but I have full faith that won't happen again.
Therefore, based on their performance to date, I would highly recommend Interim Healthcare of the Treasure Coast. Their professionalism and service have been impeccable. -Phil B.
"You have a top notch employee Andrea is fantastic, fabulous, competent, communicates, and has a wonderful personality." "We are so happy to have her as our nurse!!" -Patient's sister-in-law
"Your agency is one good shot to let the love in. Team is wonderful. Agency is very kind and very patient. Every kindness helps smooth things over. Farah one of those people. Wendy- very good, wonderful. Linda Mednick, Crystal- PT- wonderful. Nina- OT- excellent. Nurse- Andrea wonderful. Very patient with you." From phone call with Steve, husband of Interim's patient
"Hope this note finds you healthy, prosperous and still as passionate as ever about providing dignified support to vulnerable seniors. Your dedication set a very high standard for us, and my family will be ever grateful for that foundation and peace of mind." Wishing you well as always, Lisa Ramirez
"I have been a patient of Interim for the past 12 years. The aides come to my home every day. The care I receive is excellent, the caregivers are on time and most important, they are very kind individuals. My wife and I have often recommended Interim to friends in need of home healthcare." -Don Chester from St. Mary's Medical Center and The Palm Beach Children's Hospital
"Cary Friedlander & his team were fabulous in caring for my step mom solange. Carlene was a particularly outstanding nurse/ caregiver! I cannot thank you enough for the hands on " Cary-care" ! Cary took the reins in my semi panicked state ... he coordinated all & gave me comfort & provide excellent care for Solange! Thank you !" -Sunny S.
"I’ve been using Interim’s services for over four years to help take care of my 91 year old mother at Fountainview in West Palm Beach. The main thing that impresses me is their versatility – just some of the services that I use are:
Helping take care of my mother’s meds – they do the pill trays weekly and follow up on ordering new supplies from our doctors
Managing my mother’s physical therapy – including the assessment and the actual scheduling
Help with light cleaning in the apartment
Help with getting groceries when needed
Coordination of doctor appointments
They help my mother to enjoy the activities at Fountainview
To summarize, they are trustworthy, dependable, and really a part of our family!" -Larry S.
"I contracted with Interim over 6 years ago for Home Health Aide assistance with my dad and eventually for my mom while they were living in an Assisted Living facility. The aides that worked with both of my parents became trusted members of our family. They treated my parents with care and kindness as if they were their own parents. The list of services eventually expanded for my mom including Nurse assistance with med management, physical therapy, transportation to medical appointments and being the eyes and ears for us when we weren’t readily available. They provided peace of mind for me, knowing they were a trusted caring resource for my elderly parents at a crucial time in their lives when maintaining as much independence and mobility was so important." -Pamela S.
"Very happy. They take wonderful care of my 86 year old mom. You should be proud!!" -Duane Z.
"Good company to work for so far. Shaun Brown has been helpful since day one. Training is fair as well." -Google reviewer
"I just wanted to let you know that I appreciate all of the kindness and help that all of you gave me. You are all wonderful! Thank you so much!" -Candi M.
"She saved my husband's life. She saved his life." -Mrs. Levin
Patient was sent to the hospital and told me we "saved his life." Patient is now recuperating from open heart surgery. -Diana, Interim RN Case Manager
License # 20567096 - Palm Beach county/ # 299994056 - Martin, St Lucie, Indian River & Okeechobee counties
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