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Client Testimonials

A Personal Story from one of our Clients:


In April 2014, Interim Healthcare accepted our unique challenge.  Our husband, dad, son, musician, teacher and coach, was officially diagnosed with Alzheimer’s Disease at the age of 52, and we were contemplating hiring the first paid caregivers since our November 2012 trek to Mayo Clinic.  Given my husband’s relatively young age, three generations had been providing the ever progressing caregiving activities for several years. Now we needed professional assistance.  After months of working remotely, my job required more office time, our daughter was college bound, and my 82 year old mother-in-law developed limiting medical issues.  The caregiving, which we prefer to call “helping,” reached a new level…24-hour supervision with more hands-on assistance.  Although extended family and friends were just phone calls away, as the primary source of care, my increasing exhaustion was becoming obvious. 

Interim was prepared. They sent a client services representative to meet with the family.  Following a home assessment, qualified caregivers were screened and very soon the family was interviewing potential helpers.  The only hesitation was on our part. The anxiety about opening our home to strangers and trusting others to care for my husband was daunting. However, the day we said “yes” to Interim became a “God thing.”  HE and Interim knew what was best for our family, sending those with knowledge, confidence, and flexibility.  After all, it is difficult to satisfy a wife of 27 years, a mom of 54 years, and a couple of teenagers, each of whom have seen their techniques work at various times. Our family discovered that what works one day may not work another; the Interim staff knew that, but gave us time to adjust.
Our goal is to build a team of helpers who are accepted by my husband and available for eventual full-time care.  We prefer individuals who enjoy music, sports, and nature, plus require persons capable of adjusting to his pace.  Helpers’ motivational skills are critical to my husband’s daily functioning.   Fortunately, our first helper was a great fit and now serves as chief recruiter and screener for new team members.  As our “house manager,” she identifies his and our needs, often before we recognize them ourselves.

Our family feels blessed to have been led to Interim Healthcare.  They have become a trustworthy partner in my husband’s care and our family’s ever-changing needs.   We anticipate working with a larger Interim team with God’s guidance.  
 
 
Here are just a few testimonials we’d like to share with you:
 
"I wanted to thank you for the excellent service you provided for our patient.  He was so happy with the professional manner he was treated and how the caregiver was right on time and very attentive.  The facility also has informed me they were very impressed with your service and the care given to the patient. I know they will be passing your information on to others in need of your services.

I especially want to thank both Carol and Patti who were wonderful to work with and made it very easy to arrange services needed for our patient.  They were very kind and professional and I look forward to working with them in the future. I have and will continue to let people know about Interim HealthCare.  Thank you for all you do as this is a much needed service".
Sincerely,

Lorrie A. Tracy, Practice Coordinator
Jeffrey D. Horn, MD “Vision for Life"

"My Mother is very pleased with her caregivers and your personal attention - thank you so very much!   Everything is going so well and her caregivers are truly wonderful!    Interim HealthCare of Franklin is the quality company for which we have been searching.  I have been recommending you to all my friends whose parents may need some assistance.  Thank you again for your exceptional care!"  

~ Linda, Nashville, TN 

“I am telling you.... Jenny is truly & absolutely the BEST Caregiver I've been blessed to have caring for my parents! She has been so dedicated, genuinely caring, loving, trustworthy, dependable, beautiful positive attitude & always willing to go the extra mile....on top of the fact that the folks have really responded & loved her!  I cannot say enough of just how much we appreciate her & have been extremely grateful for her!!  She has really made the difference in helping stabilize a variety of needs & situations in our home”.

~ Barbara M. - Fairview, TN

“Thank you & I am EXTREMELY Grateful for Interim HealthCare!  You have provided an amazing support system to those of us, who have become 1st time & full time caregivers of parents.  I appreciate the professional guidance & immediate assistance when needed.  I appreciate your long suffering & listening ear through many painful, over whelming and insecure times!  I appreciate & am grateful for how Interim HealthCare has gone the extra mile to make sure our needs in the 'right fit' were me”.

“I could NOT have walked these past months without you! Thank you!”

“I have had a very professional but caring experience with Interim HealthCare from the very beginning...... when Carol came out personally to meet with me....through to the end, as Patti went to Maristone with the folks & Jenny, in supporting the transition of the folks to their new home at Maristone”.

“Thank you for helping connect the dots for their VA Benefits, suggest & help in trying to help get the folks out to the Martin Center, Senior Sneakers & Green Hills Adult Day Care....and taking care of so many phone calls to help coordinate & connect the dots on MANY levels!!”

~Margaret W., Brentwood, TN.


"I can’t thank Interim Healthcare enough for the peace of mind they’ve given me and excellent care they’ve given my husband.  Once I made contact with Mike Roberts, he and Carol  Penterman were in constant contact with me to accommodate my schedule and my request for assistance. They were able establish a program for us in a couple of days. Carol came to my home and personally assessed our needs and went right to work assigning the appropriate caregiver. We were so pleased with the person who was assigned to us. The process is very easy. We simply communicate our needs and it’s taken care of immediately. It’s a great feeling to come to work every day and know that my husband is taken care of. When you need assistance with home healthcare you should consider Interim Healthcare as your first option."
 
 - Lynette V., Franklin, TN
 
 

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I want to express my appreciation and gratitude for your help with my Mom. She has grown very close to a couple of your care givers. Everyone is prompt and considerate of her needs. It’s comforting to know I have people who I can count on.
Sylvia R.

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