Healthcare Staffing Challenges and Solutions

Interim HealthCare Blogs
Posted: 4/11/2022 7:57 AM by Interim HealthCare
What is the most pressing issue in healthcare? Recruiting and retaining quality employees.

The American College of Healthcare Executives' annual survey of hospital CEOs found that staff shortages were the most pressing issue, outranking financial constraints, care quality, cyber security, or any other issues that have plagued the industry for years.

Front-line healthcare professionals are resigning and retiring due to COVID-19 burnout, and those that remain claim personnel shortages have impacted their ability to work safely and meet patient demands. When it comes to providing high-quality patient care, a health care system's most significant asset is its people.

Most hospitals say they are unable to locate enough qualified applicants to fill vacant positions. Smaller businesses and practices are also experiencing difficulties filling open positions. Recruiting and retaining clinicians and support staff in medical offices continues to be a challenge. Therefore, new measures should be taken to solve this prevalent issue.

Solutions to Healthcare Staffing Challenges

Since you can’t possibly forego the staffing challenges that prevail in the healthcare industry, you must find a way to render these persisting issues. That said, here are a few ways to deal with staffing issues in healthcare:

1.Keep the Employees Satisfied reports that healthcare workers are 30 percent more likely to leave their jobs than in other industries. Staffing concerns simply add to the burdens of healthcare providers. Employees may also point the finger at strained relationships with their coworkers and managers. Therefore, if you want to keep your current employees, you need to examine ways to improve employee happiness and satisfaction.

A considerable aspect of maintaining worker satisfaction is ensuring they have enough time to balance their personal and professional life, which brings us to another crucial component – scheduling. Scheduling is one of the most difficult aspects of running a healthcare facility. See whether you can make any alterations to the schedule. A nurse's schedule can be put together up to eight weeks in advance. There isn't much wiggle space after the plan is fixed, which causes job discontent.

2. Make the Right Choice in the First Place

You can retain employees by ensuring that the correct individuals are hired in the first place. You'll have fewer staff changes if you hire employees who are a good fit for your business.

Understanding how your team operates will help you discover the ideal candidate for a role as you will be able to evaluate the candidate's suitability. You can administer many tests to both current employees and job hopefuls to help you create a team that works effectively together.

3.Eliminate Multiple Program System

Healthcare IT impacts on practice management and patient care have been widely discussed recently. However, new technologies aren't just helpful in those fields, they offer much more. You should consider using technology that connects all of your company's data and procedures in one location to make life easier for you and your employees.

Finding and employing qualified employees will be simpler for businesses with a single system for recruiting and staffing. Employees can make the most of their time at work by reducing the number of programs they have to learn. Multiple systems can be time-consuming and unpleasant to learn and master. Integrating as many parts of healthcare as feasible into a single system can enhance efficiency and minimize workload.

Technology can help cut training expenses when used appropriately. Formally scheduled orientation and training sessions can be replaced by self-paced online courses and automated education modules.

4.Revise and Improve Training Methods

Healthcare staffing difficulties can be solved in various ways, including the use of technology for automated training and orientation. For instance, cross-training personnel can be quite advantageous. Even while many healthcare workers have specific roles, that doesn't mean they can't be trained to jump in when necessary.
When a team member is unavailable, having many people who can step in can be a lifesaver. If you're still looking for someone to fill a vacancy, having someone who can handle key functions is a boon.

Moreover, link the schedules to the flow of patients. If shift scheduling and staffing are not in sync with census and understanding statistics, the volume of expected work employees to accomplish may fluctuate daily. Employees may become worn out by the constant uncertainty. This problem is solved mainly by integrating EMR and WFM systems, capturing patient data, and aligning employees to real-time demand.

5.Use New Sources to Find Job Candidates

Finding a candidate "pipeline" to tap into can help with healthcare staffing shortages. It's important to meet newcomers to the profession because there are more job openings than suitable applicants. Organizations in the healthcare industry are beginning to look to the future and establish a presence in educational institutions that train future healthcare workers. Make yourself known in high schools and training facilities to attract graduates.

6.Opt for Outsourcing

Outsourcing specific roles in healthcare can help alleviate workforce shortages. It can be challenging to find transcriptionists, coders, and billers who have the necessary qualifications. After finding the right person for the job, it might be difficult to keep them.

Working with a medical transcription provider can help you avoid this problem. The clinical documentation experts can assist you in navigating the ever-evolving healthcare environment.

7.Got for Schedule Optimization

Schedule optimization allows you to do more with less effort. Running a car on fumes will not get you very far. Automated scheduling can help prevent overworked personnel by distributing the effort appropriately.

WFM solutions that use employee data to give predictive scheduling and volume-based workload projections remove the guesswork from labor demand planning. This method guarantees that employees work an adequate number of hours while also allowing them time to rest and recharge to avoid under- and over-staffing.

8.Conduct a Survey

The best way to uncover employee complaints is to conduct a survey. People desire to be heard above anything else. You can detect burnout and fatigue in the workplace in real-time using questionnaires. However, you must allow your employees to remain anonymous so that the results are reliable.

9.Appreciate Your Current Employees

Make your employees feel appreciated by rewarding them and recognizing their efforts. Celebrate your employees' successes by highlighting their achievements. Throughput can be easily captured, and effort can be quantified with a modern WFM system, allowing management to award their top performers on specific performance measures.

Final Word

And that's a wrap on healthcare staffing challenges and solutions. Make sure to incorporate these suggestions so that your business can thrive smoothly.