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Senior Home Care - Consumer Rights


You Have the Right to Choose Your Home Health Care Service Provider

Federal hospital law guarantees a person's right to choose the home care provider that he or she wants in their home following discharge from a hospital. This is an important health care right and we understand how difficult this decision can be. There are many options available, and we respect your right to choose the services that meet your unique home care needs. If you are being discharged from a hospital, the Discharge Planner should work with you and your family to understand your home care needs based on your condition and expected recovery. If home care is recommended, the hospital is required to give you a list of all the home care agencies that can serve you at home, in addition to any hospital sponsored or owned home care services. It is your choice to decide who comes in your home and cares for you.

The Balanced Budget Act of 1997 prohibits discrimination of post-hospital referrals to home health agencies and other entities.

SEC 4321 entitled "NONDISCRIMINATION IN POST-HOSPITAL REFERRAL TO HOME HEALTH AGENCIES AND OTHER ENTITIES" pertains to notification of availability of home health agencies and other entities as part of the discharge planning process.

This section is amended to add "Consistent with section 1802, the discharge plan shall not specify or otherwise limit the qualified provider which may provide post-hospital home health services and identify any entity to whom the individual is referred in which the hospital has a discloseable financial interest."

As part of the discharge planning process, hospitals are required to include "the availability of home health services through individuals and entities that participate in the Medicare Program and that serve the area in which the patient resides and that request to be listed by the hospital as available."


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At Interim HealthCare, we know what to look for when it comes to whether a loved one can remain safe and independent in their own home. This simple and free quiz can help guide you when making that important decision.

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I want to express my appreciation and gratitude for your help with my Mom. She has grown very close to a couple of your care givers. Everyone is prompt and considerate of her needs. It’s comforting to know I have people who I can count on.
Sylvia R.