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Client Ratings

Senior Care Professional and her client in Asheville

At Interim HealthCareof Asheville we understand that quality isn't measured by how many hours of service we provide but by how many lives we touch in a positive way. In every aspect of the care continuum we are dedicated to meeting the needs and exceeding the expectations of our patients and their family members.

As part of the care continuum we provide all patients and their families the opportunity to rate our services at least four times per year via our "How Are We Doing" surveys.

The completed surveys are gathered and compiled by our national office then benchmarked against more than 300 other Interim HealthCare agencies nationwide. The feedback from our patients and their family members is an invaluable guide to helping us continually improve the care we provide. Below are just some of our patient/family ratings for 2008.

How Do Our North Carolina Home Care Professionals Rate?

Courteous Interim HealthCare 94.9% National Benchmark 94.1%	Caring Attitude Interim HealthCare 93.7% National Benchmark 92.2%
Knowledgeable Interim HealthCare 90.1% National Benchmark 88.1%	Neat Interim HealthCare 94.3% National Benchmark 92.5%
Would You Use Us Again? Yes Interim HealthCare 96.8% National Benchmark 93.5%	Would You Recommend Us to a Friend? Yes Interim HealthCare 96.9% National Benchmark 93.5%

"Are they ok at home?"

At Interim HealthCare, we know what to look for when it comes to whether a loved one can remain safe and independent in their own home. This simple and free quiz can help guide you when making that important decision.

Take The Quiz Now

I want to express my appreciation and gratitude for your help with my Mom. She has grown very close to a couple of your care givers. Everyone is prompt and considerate of her needs. It’s comforting to know I have people who I can count on.

Sylvia R.