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COVID-19 Update

To Our Clients and their Families:

As COVID-19, a respiratory illness caused by a coronavirus, continues to spread through our local communities, Interim HealthCare® is committed to providing the timely resources, care and support our clients need to stay well. Since our clients are among the most vulnerable to this viral infection, we are making every effort to protect them from potential exposure, while continuing to provide the highest quality of care.

We understand the uncertainty surrounding COVID-19, and it is our goal to alleviate your concerns by taking immediate action to protect you and your loved ones. As your home healthcare provider, you can count on Interim to be vigilant to address this situation and provide the extra layer of protection and support you need.

Steps we are taking to protect our clients:

Training home care employees on COVID-19 and infection control
Communicating our Emergency Preparedness Plan to employees
Increasing handwashing and hand-sanitizing protocols: upon arrival, before/after direct contact and at regular intervals throughout the day
Disinfecting client homes to prevent the spread of COVID-19, cleaning high-touch surfaces and items such as countertops, doorknobs, light switches, remotes, cell phones, etc.
Wearing the appropriate personal protective equipment (PPE) when exposure to a known or potential case of COVID-19 is suspected
Limiting client exposure by helping with pharmacy pick-up, grocery shopping and errands
Isolating the client in a separate room/area if someone in their home is sick
Responding quickly to any client symptoms of COVID-19 (fever, cough and shortness of breath)
Staying up-to-date with the latest news on COVID-19, released by the Centers for Disease Control and Prevention (CDC), and sharing relevant information with you
Complying with all COVID-19 guidelines from the CDC, World Health Organization (WHO) and all applicable federal, state and local requirements

As this situation evolves, we will continue to take proactive measures to ensure the safety and well-being of our clients. Please reference the CDC’s website for more information about COVID-19, and check this web page regularly for the latest updates from Interim.

Questions?

Please contact your local Interim HealthCare office with any questions you may have concerning COVID-19.