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News and Announcements

For immediate release 

For media inquiries:
Jeff Dezen
864.233.3776, ext. 11

InvestSouth Acquires Interim Healthcare of Greenville, Inc.

Greenville, SC, January 9, 2018 -- InvestSouth, LLC of Greenville, SC, today announced the acquisition of Interim HealthCare of Greenville, Inc. The effective date of the transaction was January 1, 2018. Interim HealthCare and Hospice has long been recognized as a trusted provider for individualized home care. Currently, the business provides a variety of services in home health, hospice and personal care across six upstate South Carolina

Started by Ray Schroeder in 1979, Interim HealthCare and Hospice has been based in Greenville, SC, ever since. The company’s name now will evolve to become Interim Healthcare of the Upstate, reflecting the company’s geographic growth since its founding, while its local leadership will remain the same. Charyl Schroeder will continue to lead the company as CEO and member of the Board of Directors, and Ray Schroeder will serve as a consultant. According to Mike McBride, one of InvestSouth’s investors, “You could not hope to find higher quality people with whom to work on a transaction like this as we found in Ray and Charyl. We look forward to bringing additional resources and experience to help continue the legacy they created.”

“We believe that Interim HealthCare and Hospice has built their leadership position in the healthcare market by innovating, providing exceptional service and care, and maintaining strong relationships within the community they serve,” said InvestSouth Manager Chris Lupo. “We feel strongly in the value proposition of home health as the lowest-cost setting for providing many healthcare services and fulfilling people’s desires to be treated at home whenever possible. Having had a parent requiring personal care services and then Interim Hospice for the past year, I fully appreciate the need for these services and the difference it makes in peoples’ lives.”

# # #

About InvestSouth
InvestSouth, LLC, was formed in 2016. The group is comprised of four local families, some of which have significant experience in leading large healthcare companies based here in upstate South Carolina. InvestSouth is also involved in real estate investments, private equity, investment funds and now operating businesses.

The company will continue to be headquartered at 16 Hyland Road in Greenville, SC. For more information, please visit or


Interim HealthCare Names Therapist of the Year, Representing the Best of Therapy Industry

We are very proud of our own Wendy Shockley, SLP for being named Interim HealthCare's Therapist of the YearSUNRISE, FL — November 28, 2017 – Interim HealthCare announced today the winner of the 2017 Therapist of the Year award, Wendy Shockley, SLP. Having been a Speech-Language Pathologist with Interim HealthCare of Greenville, South Carolina since November 2012, Wendy upholds the highest standards of care, compassion and commitment to clinical excellence and improving peoples’ lives.

Physical Therapists, Occupational Therapists, Speech Language Pathologists, Physical Therapy Assistants and Certified Occupational Therapy Assistants were all eligible to receive the award.

“The Interim Healthcare Therapist of the Year is just one important way we honor the professionals who deliver much-needed therapy solutions and services to millions of Americans every day,” said Larry Kraska, Interim HealthCare CEO and President. “We are thrilled to congratulate Wendy Shockley as our winner this year, whose talents distinguish her as an outstanding therapist, and we are incredibly proud of her accomplishments.”

Wendy’s accomplishments are abundant, having a steadfast approach to putting the patient and family’s goals at the center of her plan of care, approach and treatment. She ensures that all care team members are aware of the outcomes the family and patient desire, so everyone can work seamlessly towards achieving those goals.

According to her supervisor, Caroline McClellan, director of therapy services, although speech therapy has many different concentrations of practice, Wendy is adept at identifying and prioritizing the deficits that a patient may have. Further, one of the most important aspects is if a patient can communicate their wants and needs. This is an area where she says Wendy is particularly creative and successful.

“Wendy recently implemented communication boards with several ALS patients, making countless visits before and after hours because she recognizes the variations of patient ability during different times of the day,” says McClellan. “She sets her schedule to capture the ‘good’ and ‘bad’ moments so she can address all aspects of patient needs.”

Wendy also created a “memory book” with the family of a patient with progressive dementia. She helped the family organize key pictures to help the patient maintain recognition of family members while in the early stages of the disease. “As her supervisor, I have received countless calls from patients and families about how she has changed their lives for the better. I simply could not be prouder of her,” said McClellan.

About Interim HealthCare
Interim HealthCare Inc., founded in 1966, is a leading national franchisor of home care, hospice and healthcare staffing. It is part of Caring Brands International which also includes UK-based Bluebird Care and Australia-based Just Better Care, both well-known franchise brands in their countries.  With more than 530 franchise locations in seven countries Caring Brands International is a global health care leader.

Interim HealthCare in the United States is unique in combining the commitment of local ownership with the support of a national organization that develops innovative programs and quality standards that improve the delivery of service. Franchisees employ nurses, therapists, aides, companions and other healthcare professionals who provide 25 million hours of home care service to 190,000 people each year, meeting a variety of home health, senior care, hospice, palliative care, pediatric care and healthcare staffing needs. For more information or to locate an Interim HealthCare office, visit

Media Contact:
Lesly Cardec
SVP, Marketing & PR
August 1, 2017
Contact: Elizabeth Scarpa, Marketing Coordinator
Interim HealthCare
(864) 627-7003

The Greenville, Columbia, and Charleston Business Magazines Names Interim HealthCare The 2017 Top Workplace in South Carolina

GREENVILLE, SC – July 31, 2017 – Interim HealthCare of the Upstate has been awarded the 2017 Top Workplace by The Greenville, Columbia, and Charleston Business Magazines.  Top Workplaces are based on the results of an employee feedback survey administered by Workplace Dynamics, LLC, a leading research firm specializing in organization health and workplace improvement.  Several aspects of workplace culture were measured, including Values & Ethics, Management Support, and Innovation.
At Interim HealthCare, a sense of fulfillment is the most important ingredient when it comes to keeping roughly 300 full-time employees engaged.  The company’s mission, to honor God through the enrichment of human life, is something that CEO, Charyl Schroeder and employees are passionate about.  Schroeder, who began working for Interim and has been an independent franchise owner with her husband since 1993, says that the company’s mission has been the foundation of the company.  “We’ve redefined who we are and gone back to our roots, and it’s made a huge difference,” Schroeder said, revealing that the company’s first quarter retention rate was 98 percent.  “We’re about doing things for the right reasons, and that’s where the fulfillment comes from.”
“The Top Workplaces award is not a popularity contest. And oftentimes, people assume it’s all about fancy perks and benefits.” says Doug Claffey, CEO of WorkplaceDynamics. “But to be a Top Workplace, organizations must meet our strict standards for organizational health. And who better to ask about work life than the people who live the culture every day—the employees. Time and time again, our research has proven that what’s most important to them is a strong belief in where the organization is headed, how it’s going to get there, and the feeling that everyone is in it together." Claffey adds, "Without this sense of connection, an organization doesn’t have a shot at being named a Top Workplace."
“We love our people and we love what we do,” Schroeder said, “because they are really the unsung heroes here and because they are out there taking care of so many people and doing a tremendous job every day.”
About Interim HealthCare

Interim Healthcare has delivered high quality, in-home healthcare to the communities of Upstate South Carolina since 1979 with the mission of “honoring God through the enrichment of human life.” Interim Healthcare is the recipient of the top industry benchmark, 5-stars, denoting in-home healthcare provided at the highest quality. The company provides the full continuum of care – telehealth, personal care, home health and hospice services – within Greenville, Spartanburg, Cherokee, Pickens, Anderson and Oconee Counties.

                                                                                                                           CLINICAL PRACTICE AND INNOVATION

TO:          All Interim HealthCare Locations

FROM:    Clinical Practice and Innovation Team

DATE:     November 08, 2016

SUBJ:     Announcement of Interim HealthCare’s Paraprofessional of the Year 2016

Interim HealthCare recognizes that your employees are the most valuable asset that you have. Your employees reflect your corporate values and philosophy. Each day, they render exemplary patient care and client service in thousands of homes nationwide.

As part of our celebration of Paraprofessionals, fifty-eight (58) nominations were received in consideration for the Interim HealthCare Paraprofessional of the Year Award for 2016. Each of these nominees exhibit exceptional qualities in all categories.

It is our privilege to announce Ginger Gambrell, of Greenville, South Carolina as our Paraprofessional of the Year for 2016!  Please join us in congratulating Ginger and all of our nominees for their dedication to quality patient care. 

 Ginger Gambrell, CNA – Greenville, South Carolina

Ginger Gambrell has been a certified nursing assistant with Interim HealthCare Hospice, Greenville since September 2009. The Greenville office can always count on Ginger to make joint visits with nurses 

to assist them with care and patient positioning with difficult to move patients. This very 
intelligent and compassionate certified nursing assistant can always be counted on to precept new 
aides if needed. Ginger will also make joint visits to assist with transitioning Hospice patients 
to new aides when she has been reassigned. Ginger is also crossed trained to provide care to the 
organization’s home health patients as needed. She is also quick to volunteer to cover aide visits 
when co-workers have had unexpected events occur so that there wouldn’t be an interruption to 
patient care. Ginger even helps at the last minute when there has been scheduling snafus to make 
sure visits are covered.

In Ginger’s last evaluation that scored “Exceed Expectations” her supervisor stated that “Ginger is 
highly regarded by patients, families, facility staff and her coworkers”. “Ginger communicates well 
with her fellow aides, supervising nurses and management.”

Ginger often receives accolades from patients and family. Recently a patient’s spouse stated how 
Ginger was so friendly, caring, professional and competent with “clean technique” and couldn’t ask 
for better care. Another family member sent a letter after the passing of their grandmother stating 
that “Ginger was a dream come true. She taught us so much about selfless giving – and how to roll a 
patient”. Patients and family feel grateful and fortunate to have Ginger in their lives.

Ginger has served as a member of the QAPI committee this past year, tasked with standardizing the 
hospice aide visit design to ensure patients were receiving the same aspects of care per the 
individual care plan.

Greenville’s “agency standard is for documentation to be synchronized within 24 hours of a visit. 
Ginger’s average days to sync is 0.46 for the month of September and .64 for the past 12 months, 
well below the agency standard”. Ginger reports to the nursing supervisor of changes in patient 
needs or status that she may observe during her visits, including if the patient wants or needs 
more/less visits.

In addition to completing her monthly inservices, Ginger has attended additional trainings and 
reads articles dealing with issues that she may encounter in the home such as stroke, COPD and CHF. 
Ginger recently attended a 4-hour End of Life care class to enhance her skills in providing Hospice 

Ginger definitely has H.E.A.R.T.  We salute your outstanding contribution to improving people’s 
lives and are proud to honor you as the Interim HealthCare Paraprofessional of the Year 2016. Congratulations Ginger.  We are glad that you are one of us!

PARAPROFESSIONAL NOMINEES:  The following paraprofessionals were also nominated for this
year’s award by their management staff. They have demonstrated the HEART qualities of Honorable, Experience, Ability, Reliability and Training. We encourage each of you to acknowledge these individuals in your office as an example of the qualities that you and our patients/clients value. 

U.S. House Chaplain to Address HealthCare Chaplaincy’s Annual Gala in New York City

New York, N.Y. (PRWEB) October 13, 2016 -- The Rev. Patrick J. Conroy, chaplain of the U.S. House of Representatives, will be the featured speaker at the Wholeness of Life Gala hosted by HealthCare Chaplaincy Network (HCCN) on November 3 in New York City. The event will honor select health care and community leaders and hands-on hospital staff who exemplify outstanding compassion and commitment to their profession and/or community.
HCCN asked Father Conroy to be this year’s guest speaker because of his role as a resource for the well-being of the members of the U.S. House—one that aligns with HCCN’s mission to provide optimal spiritual care to all patients and their families. Father Conroy has been serving as U.S. House Chaplain since May 2011. His wide-ranging career as a Jesuit priest, attorney, educator and musician has spanned 40 years.
HCCN’s annual gala is the New York City-based nonprofit organization’s single largest source of awareness raising and revenue-raising to advance the integration of spiritual care in health care through clinical practice, research and education, and improve quality of life for patients and their families, regardless of religion or beliefs. The gala will take place at the Mandarin Oriental New York in New York City.
“The 2016 gala comes at an exciting time in health care, in which spiritual care is increasingly being recognized as a critical part of whole-person care,” said Rev. Eric J. Hall, HCCN’s president and CEO. “HealthCare Chaplaincy is committed to amplifying our resources to meet the rising demand for spiritual support inside and outside traditional hospital settings from countless people who are ill, grieving or in spiritual distress. Professional chaplaincy and other spiritual support can make a significant impact on their quality of life.”
HCCN will present Community Honoree Awards to Jay Badame, president and COO of Tishman Construction, An AECOM Company, in New York, New Jersey and Pennsylvania, who has overseen the construction of some of the region’s newest landmark structures, such as the 1, 3 and 4 World Trade Center office towers; and Wendell Scanterbury, director of pastoral care at Cancer Treatment Centers of America at Eastern Regional Medical Center, Philadelphia, Pa., who provides spiritual and emotional support, education and counseling to patients and their families.
It will also present Raymond R. Schroeder
, Interim HealthCare of the Upstate South Carolina, Greenville, S.C., with its prestigious Lifetime Achievement Award. Earlier this year, HCCN granted its “Excellence in Spiritual Care Award” to Interim HealthCare Hospice, a part of Interim HealthCare of the Upstate South Carolina, distinguishing the local agency as the first hospice in the nation to receive this honor.
In addition, HCCN will recognize, as Patient Care Honorees, a diverse group of employees for their efforts in improving the patient experience at major New York area hospitals.

They are: Elizabeth Colman, RN, a registered nurse at Hospital for Special Surgery, New York City; Melanie J. Carrow, RN, a clinical nurse in the Department of Nursing, Outpatient Service: Infectious Disease Service, Memorial Sloan Kettering Cancer Center, New York City; Denise Knox, a dietary worker at Mount Sinai Beth Israel, New York City; Fernando G. Rivera, RN, clinical nurse manager, Medical Intensive Care Unit, Mount Sinai Hospital, New York City; Mark Collazo, director of Respiratory Care Services, Mount Sinai St. Luke’s/Mount Sinai West, New York City; and Paul Hartendorp, M.D., a colorectal surgeon, at Winthrop University Hospital, Mineola, N.Y.
For more information about the Wholeness of Life Gala, visit
About HealthCare Chaplaincy Network™
HealthCare Chaplaincy Network™ is a global health care nonprofit organization that offers spiritual-related information and resources, and professional chaplaincy services in hospitals, other health care settings, and online. Its mission is to advance the integration of spiritual care in health care through clinical practice, research and education in order to improve patient experience and satisfaction and help people faced with illness and grief find comfort and meaning—whoever they are, whatever they believe, wherever they are.
For more information, visit, call 212-644-1111, and connect with us on twitter and Facebook.
Contact Information
Carol Steinberg
HealthCare Chaplaincy Network
+1 (212) 644-1111 Ext: 121

Cornelia D. Scibetta
Interim Health Care Hospice
Interim Health Care Hospice  Named a 2016 HOSPICE HONORS Recipient
Greenville, SC, May 3, 2016 — Interim HealthCare Hospice has been named a 2016 Hospice Honors recipient by Deyta Analytics, a division of HEALTHCAREfirst, the leading provider of Web-based home health and hospice software, outsourced billing and coding services, and advanced analytics. Hospice Honors is a prestigious program that recognizes hospices providing the highest level of quality as measured from the caregiver’s point of view.
“Hospice Honors is a landmark compilation of hospices that provide the best patient and caregiver experiences,” said Bobby Robertson, President and CEO of HEALTHCAREfirst. “I am extremely proud of Interim HealthCare Hospice for achieving this highest of honors and I congratulate them on their success.”
Award criteria were based on Hospice CAHPS survey results for an evaluation period of April through September 2015. In order to receive the award, hospices must have partnered with Deyta Analytics, a division of HEALTHCAREfirst, as their survey partner and must have had at least one completed survey returned in each quarter of the evaluation period. Award recipients were identified by evaluating hospices’ performance on a set of 24 quality indicator measures. Individual hospice performance scores were aggregated from all surveys with a final survey status of complete for the evaluation period and were compared on a question-by-question basis to a national performance score calculated from all partnering hospices contained in Deyta Analytics’ Hospice CAHPS database.
Interim HealthCare Hospice Director, Cornelia Scibetta, RN, BSN, credits the team’s commitment to excellence and following our mission of enhancing human life.  [Insert factors that applied to being named a 2016 Hospice Honors recipient]. He/She said, "Our team consistently speaks of and demonstrates their commitment to excellent patient and family centered care."
About Interim HealthCare Hospice
Interim HealthCare of the Upstate has provided health care services designed to keep people at home in face of disability, illness, surgery and other challenges to their safety and independence since 1979. Interim HealthCare Hospice has been managed by Ray and Charyl Schroeder since 1996. While the company is locally owned and operated, Interim HealthCare Hospice is part of the national Interim HealthCare network of more than 300 locations. Our team of Hospice professionals strive daily to live out the company’s mission statement, “We are dedicated to honoring God through the enrichment of human life.”

HEALTHCAREfirst provides cloud based technologies and services to improve business and clinical operations for over four thousand home health and hospice providers across the United States. Based in Springfield, MO and one of the fastest growing providers of its kind, the company provides agency and clinical management software, outsourced revenue cycle management services (billing, coding and chart audits), and cloud based “Deyta” analytics and program management solutions, in any combination. HEALTHCAREfirst’s breadth of solutions offers agencies a single source to improve patient care, create operational efficiencies, increase profitability and simplify CMS compliance. With HEALTHCAREfirst, agencies can focus on patients instead of paperwork. For more information call 800.841.6095 or visit the company’s website at



"Are they ok at home?"

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Thank you so much for sending our aide to us.  She just came in knowing what to do.  She seems just like part of our family.  Thank you again.
T. Coster

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