by Meredith Troy
25. September 2009 20:17
Tina is not only my Interim HERO; she has also become a part of our family. I am a person who thrives on routine. Tina never fails to come to our home on time and ready to help me with my day.
It is said that the best performers in the service industry not only know what their customer will need, but when they will need it. Tina personifies this statement.
Depending upon what day it is, Tina already knows what I want to do that day. By anticipating my needs in advance, Tina eliminates stress form my daily routine.
For example, when Tina transports me to my independent rehab exercise facility, she knows which machine I will use each step of the way. She not only anticipates the weight that I need, but also the personal settings that make me the most comfortable.
When I was confined to a wheelchair, I gained nearly 70 pounds. It was Tina who suggested that I consider the Weight Watcher’s program, which had helped her to lose weight and maintain her loss.
As a result of her recommendation, I chose to follow her advice. I not only lost the 70 pounds that I had gained, but have kept the weight off since January of 2005.
I have had many helpers since my accident. Only one has become not only my friend, but also my inspiration. Tina Heslop is a woman who has earned not only my respect but also my admiration.
K. Fray.
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